Refund and Returns Policy

We’ve Received Your Memories

Thank you for trusting Tailecho. We know how much your pet means to you, and we are honored to help preserve their legacy.

Next Steps & What to Expect:

  1. Artistic Creation: Our AI team is now beginning the artistic reinterpretation of your pet. This is a dreamlike, spiritual rendering, not a photographic replica.
  2. Turnaround Time: You will receive a secure link to your digital memorial in your email within 24 to 48 hours.
  3. Satisfaction Guarantee: Once you receive the artwork, you have 48 hours to request one (1) complimentary fine-tuning adjustment if needed.

Reminder: Because this is a custom-made digital artwork for your pet, we do not offer refunds once the creation process has started. We are committed to working with you to ensure the final piece honors your pet beautifully.

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A copy of this confirmation has been sent to your email.

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